Customer service policy:

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Hell Creek Herpetoculture specializes in the importation and captive propagation of reptiles and amphibians. Our main focus is the selective breeding of super dwarf, and mainland reticulated python morphs. We want to provide our customers with the highest quality animals and stand behind what we produce 110%. We do not ship during inclimate weather conditions for safety reasons, and offer a live arrival guarantee. We will never sell any reptile whose health is compromised. Therefore, 48 hours after receipt of your reptile, any health conditions are the buyer's responsibility. The sex of your new reptile is 110% guaranteed - buyer is responsible to verify sex within 48 hours for a replacement, or guarantee is null and void. 

Thank you for your business ~ HCH